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    2. Julian Robbins
    • Improved Training Room

      Julian Robbins

      The DaDesktop Training Room has been partly rewritten to simplify the codebase with the aim of simplification and to improve performance.

      As it's purely a code rewrite, the Training Room looks pretty similar to the previous Room but there are a few small differences.

      Training-room-trainer-view.png

      The documentation is currently being rewritten to reflect the small changes in the way the Training Room appears but functionally there are no real differences to take into account.

      We would appreciate any feedback when using the Training Room, both positive or negative.

      Announcements
    • What are Fresh Start, Standalone, Trainer and Participant Desktops?

      Julian Robbins

      If you've haven't used DaDesktop before, some of the terminology around the different types of Desktops available either as a trainer or a participant might seem a little confusing.

      ![Fresh Start machine image](image_146.png

      To help explain the different types and how and when they are used, we've written up a simple DaDesktop machine terminology page.

      The aim is not to show any advanced features but simply to explain the basic use cases.

      Announcements
    • Notes on SSH Access

      Julian Robbins

      The question has come up recently from a number of trainers whether they can access their DaDesktop Fresh Start and Trainer machines using SSH for ease of use.

      Unfortunately, we do not permit this for security reasons which are explained a bit more fully below:-

      https://www.dadesktop.com/doc/ssh-access

      Please note for DDOP - DaDesktop on Premise, SSH access can be permitted on the server if required by the customer assuming further mitigating security conditions to restrict access.

      Announcements
    • Guide for running Hyper-V within DaDesktop

      Julian Robbins

      Most applications work absolutely normally when prepared in the Fresh Start machine when using DaDesktop (DD). But there are one or two applications that due to the cloning process do not work as expected, and need a few extra steps to allow normal operation.

      Hyper-V server is one of these. You can find a short guide to the small changes required when running Hyper-V in DaDesktop below.

      https://www.dadesktop.com/doc/hyper-v-server

      Announcements
    • DaDesktop Newsletter - September 2022, New Features and Improvements

      Julian Robbins

      Hi all

      There are a lot of interesting new developments happening with DaDesktop, so I thought it would be a good opportunity to update you about them. We're also now launching some very useful new features that have been in development for a while.

      I will be doing more training sessions at some point soon to demonstrate these new features and to provide more info about the other changes. Additionally, full documentation will also be available shortly.

      beta-button.png New Training Room - This has been entirely rewritten inhouse and will provide a simpler, better training room, but without some of the unwanted additional features on the original training room that was used from a separate application. This meant that the integration previously wasn't ideal, ie an extra chat function completely separate to all other chat apps was included.

      new-training-room.png

      There are views for Trainer, Side by Side and Grid and a new course Recording feature.

      beta-button.png Enhanced Desktop view. This uses a more standardised system called QEMU Spice to provide DaDesktop sessions to users.

      One major benefit is that Copy and Paste from the user's computer to the DaDesktop machine now 'just works'.

      A couple of examples amongst many more :-

      When using a MacBook, the clipboard 'just works', previously this relied on a non standard way of doing things compared to Windows and Linux. Unicode characters, e.g. including Polish/Chinese characters, can now be copied and pasted without issue, where previously support was poor or non-existent. This also makes usage of DD4W easier too.

      Newly built DD desktops will be supported straightaway, whereas older course machines will still use the older VNC connection method until they are updated.

      Please see the docs on how to add this to your existing Windows and Linux FreshStart machines. There are a number of other benefits - please get in touch to find out more.

      production.jpeg Optional dates on Courses - To simplify course creation, it's now possible to create Courses without specifying course dates. This additionally helps where a Trainer / or Co-ordinator wants to start working on a FreshStart machine on a course but the actual course dates are not yet known. Course dates can be added when they are finally known.

      This new approach will also be particularly useful for more informal training events where dates can be agreed at short notice.

      course-dates.png

      Please note - the original method of adding dates when creating the course is still of course available.

      production.jpeg Expected number of course participants - this new field has also been added on Course entry. It does pretty much as it says. Trainers and Co-ordinators are asked to input the expected number of participants on courses so that better planning of server resources can be made.

      This is different to the Max. number of participants field as this value was sometimes inflated to allow latecomers to join a course, and ended up skewing the resources higher than necessary in our DD Planner calculations.

      expected-number-of-participants.png

      production.jpeg Participant Course Access Simplified - Previously, access to the DaDesktop machines for each user was only allowed after the start time set on the first day of the course. However, to allow additional time for participants to test out using DaDesktop beforehand, often the start time was set earlier than the real course time. This occasionally caused a degree of confusion for participants.

      So to improve matters, course access has been greatly simplified.

      On course days, course access is now available at any point in the day, ie before and after the course.

      Outside of course days, participants now get 15 mins access to try their DaDesktop machines, instead of the previous 5 mins. See Joining a Course section here in the documentation.

      production.jpegDeletion of older unused Standalones. Usage of DaDesktop is increasing, which is good, but there are a good number of Standalone Desktops that have not been used for a long while, and possibly may never be used again. In order to make the most of our resources, users will be asked if they haven't used their machines in the last month whether they still want to continue using them, and if no longer required the machines will be deleted in two weeks time. It's easy to stop deletion of any important desktops so that the question will never be asked again. This change is being made to free up disk space on servers, where there had been a few issues recently.

      Trainers are requested to update their DaDesktop machines using the latest OS templates to get up to date with new features and security updates. Effectively this means recreating the machines using the latest OS template available, but the benefits include more secure desktops with improved features such as the QEMU Spice support mentioned above.

      Almalinux 8 has been added to the default OS choices available which adds support for anyone who prefers using RedHat / CentOS Linux distros. AlmaLinux is a 1:1 binary replacement for CentOS 8 which is no longer supported.

      If you need further information about DaDesktop or need any help with any of these new features, please contact me, or a member of the Tech team, and we'll be happy to assist.

      Announcements
    • DaDesktop access during courses has been simplified

      Julian Robbins

      To simplify things, course access to DaDesktop machines has now been simplified.

      On course days, access to DD machines for participants is now available at any point in the day, ie access is now fully permitted before and after the course for the entire day Outside of course days, participant's now get 15 minutes access instead of 5 minutes to try out their DaDesktop machines.

      Originally, there was occasionally some confusion about course start times, if the Course times had been set earlier in DaDesktop compared to the official course start time, to allow participants to get logged in and test their machines.

      Further documentation for course participants can be found here

      Announcements
    • Fix Oracle DB server cloning in Fresh Start guide

      Julian Robbins

      Most applications work absolutely normally when prepared in the Fresh Start machine when using DaDesktop.

      But there are one or two applications that due to the cloning process do not work fully as expected, and may need a few extra steps to allow normal operation.

      Screenshot from 2022-07-20 17-50-35.png
      In this case Oracle Database Server was set up in Fresh Start but when cloned to Trainers and Participant's machines, the Database server could not be contacted. This is because Oracle use the hostname of the server, which in our case gets changed when cloned as the Trainer's or Participant's machines.

      Workaround steps to prepare the Oracle server application in a way that works correctly after Cloning are shown in detail, with screenshots for each step in the guide below:-

      https://www.dadesktop.com/doc/oracle-server-issuesfixes-during-fresh-start-cloning

      Guides for other applications that require small changes to run normally will also be added to the DaDesktop Documentation.

      Please get in touch for further details

      Announcements
    • Keep one copy of Desktop machine from course

      Julian Robbins

      A few times now we've had Course participants who have asked if we could keep/restore access to their Desktop after a course.

      Primarily, this is done now via Spool, but for occasions when users have not set up Spool, or are not offered it (Spool is not offered worldwide at present AFAIK) we should save one copy of the Trainer's or Participant's Desktop for reference.

      This would require further discussion, ie

      We would need a config to ask if a Desktop is required to be kept. How long would it need keeping for ? There are also space considerations in keeping Desktops.

      For a private server, there are other considerations to take into account.

      Tickets & Feature Requests
    • Recent upgrades to this site

      Julian Robbins

      I've recently made a major upgrade to this forum website.

      Although, a number of tests have been made and everything appears to be working well after the upgrade, please get in touch with any issues that might have arisen from this work.

      Site Feedback
    • Add all NP users to forum

      Julian Robbins

      Add all NP users to forum, this way all staff who use DaDesktop can be alerted more easily to new features as they are announced on the forum.

      Tickets & Feature Requests
    • Remote Replica Documentation Now Available

      Julian Robbins

      Remote Replica is a very useful new feature designed to replicate, or clone your Fresh Start Desktop to another server often in a different geographical location. Any changes to your machine will be silently and automatically copied in the background to the replica without requiring any further user input. Thus the Remote Replica is always ready if you need it.

      New Documentation explaining useful ways how this feature can be used is now available as below :-

      https://www.dadesktop.com/doc/remote-replica-1

      Please let us know in the comments how you find this feature.

      Announcements
    • Ensure course recordings can still be made available publically if required

      Julian Robbins

      The ability to make publically available course recordings should be available on DaDesktop. This was previously possibly, but no longer appears to be possible currently.

      We need to make sure that permission is given for this by the trainer and with the consent of participants first.

      Course Recordings should be available on the DaDesktop site https://www.dadesktop.com/videos-catalog

      Tickets & Feature Requests
    • Create user specific errors depending on user role

      Julian Robbins

      Explanation

      For certain errors / warnings we should use more specific or different wording according to the user role type. Examples below but there may be others required:-

      Error not relevant to user

      Here the user is a participant, so doesnt know/care what a FreshStart is , and can't control a Fresh Start machine anyway1 So this error message to a participant is very confusing and not helpful.
      fresh-start-error.png

      An error is shown that is not an error

      A trainer who had issues with cloning FS to Trainer Desktop, getting 403 errors as the trainer desktop already existed.

      403-error-not-an-error.png

      here it should really say error, it should just be an Informational alert warning that trainer Desktop already exists

      Another message that should only be shown to certain user roles

      course-outside-hours.png

      Here the trainer was confused, thinking that this message was for him and that he was only going to have 5 minutes to work on his material. But this message should only be for Participants, not Trainers who have full time access when creating a FreshStart

      @tanvi

      Tickets & Feature Requests
    • Making Disk Resizing Easier

      Julian Robbins

      We've recently introduced improvements so that if you need to resize your Fresh Start machines, you no longer need to make manual changes to extend the partition within the VM itself. This greatly simplifies the process and saves time.

      This is the case for any standard NobleProg OS Templates, using either Windows or Linux. Custom templates may still need manual disk resizing which is detailed in the guide below.

      An updated guide to resize Fresh Start desktops can be found here https://www.dadesktop.com/doc/resize-disk-of-fresh-start-desktop-in-course

      Announcements
    • Daily Billing will be released soon!

      B

      We will be releasing daily billing on 9th of May! It means you will have real time access to your next bill amount and breakdown!

      Announcements
    • Debian 11 Bullseye Is Template now available

      Julian Robbins

      I'm very pleased to announce that we have released a Debian 11 (codenamed Bullseye) OS template for DaDesktop today.
      This new template is being distributed to all DD nodes so will be available to every DaDesktop region shortly.

      DaDesktop Templates
      As a note we support Windows, Ubuntu, CentOS and Debian officially but we're happy to provide custom templates for other operating systems such as Fedora if required.

      Please get in contact with us if you require assistance https://www.dadesktop.com/contact-us

      Announcements
    • Extend memory option when using Cloud based platforms such as AWS

      Julian Robbins

      When using DD nodes that use fully cloud based infrastructure such as AWS, we should add an option to :-

      'Click to extend memory' link on DD to change the amount of memory allocated to this server to permit high DaDesktop memory usage for DD Desktops.

      Depending on config this may be done 'on the fly' or may require a VM reboot.

      Tickets & Feature Requests
    • Detect participant using VPN and ask them to turn them off

      B

      If a participant have high latency, detect whether they are using VPN, and notify them and advise them to do something about it.

      Tickets & Feature Requests
    • DaDesktop Basic Training Video

      Julian Robbins

      I recently provided some training on the DaDesktop platform to NobleProg staff to explain more about DD, and to provide a run through of how it works and a quick look at some of the newer features too.

      The video can be found below:-

      https://www.dadesktop.com/doc/dadesktop-basic-level-training-video

      NB The video is just over 30mins long.

      Topics Covered

      Training courses

      General layout of DaDesktop

      DaDesktop For Work (DD4W) - Flexible Virtual desktop machines that can be spun up in seconds to work from.

      FreshStart - What is the purpose of the FreshStart Machine?

      Training Room

      Recordings - Room recordings or Trainer Desktop Recordings

      Snapshots

      Remote Replica - Available for Standalone and dd4w machines, not for FreshStart nor course desktops currently

      Chat

      Multi-trainer capability - With example

      Users in different geographical locations - For trainer, freshstart desktop and participants

      Spool - Ability to keep course desktop after the course finishes

      Announcements
    • Port Forwarding improvements

      Julian Robbins

      Port forwarding allows exposing a port or ports of a desktop to the local network or the internet. It is commonly used with Remote Desktop Protocol.

      This feature can be used for both DaDesktop Course machines (Super admin and own permissions required), DaDesktop For Work or Standalone machines. Please note, the interface may appear slightly differently for the different types of machines.

      This feature has been improved by the addition of auto allocation of ports both TCP and UDP as well the maintaining the manual port forwards feature as originally introduced.

      Screenshot_from_2022-04-13_16-25-34_1.png

      For further details please see the DaDesktop Port Forward Documentation

      Announcements
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    Julian Robbins

    @Julian Robbins

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    Best posts made by Julian Robbins

    • New System available to easily transfer files to DD trainer machine

      A new storage system, Seafile on the NobleProg network has been set up. This allows you to upload files, documents and even full virtual machines from your own laptop or desktop that can now be easily accessed inside the Trainer's desktop machine.

      training-page008.png
      The Seafile Docs server is accessible from anywhere, where you login via the SSO link and then upload course content etc, which can then be readily accessed within the DaDesktop Machines on a course. Trainers can use this feature to add content for a course. This tool can also be used to upload entire Virtual machines if they are to be used in a nested configuration using VirtualBox or Virt-Manager for example.

      Alternatively, you may wish to use a cloud storage application such as DropBox, Google Drive etc, but this is likely to be slower in use within the DaDesktop machine compared to using the NobleProg Seafile cloud storage system.

      posted in Announcements files transfer dd4t
      Julian Robbins
      Julian Robbins
    • Recent upgrades to this site

      I've recently made a major upgrade to this forum website.

      Although, a number of tests have been made and everything appears to be working well after the upgrade, please get in touch with any issues that might have arisen from this work.

      posted in Site Feedback
      Julian Robbins
      Julian Robbins
    • Notes on SSH Access

      The question has come up recently from a number of trainers whether they can access their DaDesktop Fresh Start and Trainer machines using SSH for ease of use.

      Unfortunately, we do not permit this for security reasons which are explained a bit more fully below:-

      https://www.dadesktop.com/doc/ssh-access

      Please note for DDOP - DaDesktop on Premise, SSH access can be permitted on the server if required by the customer assuming further mitigating security conditions to restrict access.

      posted in Announcements
      Julian Robbins
      Julian Robbins

    Latest posts made by Julian Robbins

    • RE: Migrate recordings from one server to another - TBD

      Recordings can now be migrated to another server s part of the migration process when a server is no longer used.

      posted in Tickets & Feature Requests
      Julian Robbins
      Julian Robbins
    • RE: Multiple Monitor Support for DaDesktop

      This is partly available when using the Training Room

      posted in Tickets & Feature Requests
      Julian Robbins
      Julian Robbins
    • RE: Detect participant using VPN and ask them to turn them off

      This feature has now been added

      posted in Tickets & Feature Requests
      Julian Robbins
      Julian Robbins
    • Improved Training Room

      The DaDesktop Training Room has been partly rewritten to simplify the codebase with the aim of simplification and to improve performance.

      As it's purely a code rewrite, the Training Room looks pretty similar to the previous Room but there are a few small differences.

      Training-room-trainer-view.png

      The documentation is currently being rewritten to reflect the small changes in the way the Training Room appears but functionally there are no real differences to take into account.

      We would appreciate any feedback when using the Training Room, both positive or negative.

      posted in Announcements training room
      Julian Robbins
      Julian Robbins
    • What are Fresh Start, Standalone, Trainer and Participant Desktops?

      If you've haven't used DaDesktop before, some of the terminology around the different types of Desktops available either as a trainer or a participant might seem a little confusing.

      ![Fresh Start machine image](image_146.png

      To help explain the different types and how and when they are used, we've written up a simple DaDesktop machine terminology page.

      The aim is not to show any advanced features but simply to explain the basic use cases.

      posted in Announcements
      Julian Robbins
      Julian Robbins
    • Notes on SSH Access

      The question has come up recently from a number of trainers whether they can access their DaDesktop Fresh Start and Trainer machines using SSH for ease of use.

      Unfortunately, we do not permit this for security reasons which are explained a bit more fully below:-

      https://www.dadesktop.com/doc/ssh-access

      Please note for DDOP - DaDesktop on Premise, SSH access can be permitted on the server if required by the customer assuming further mitigating security conditions to restrict access.

      posted in Announcements
      Julian Robbins
      Julian Robbins
    • Guide for running Hyper-V within DaDesktop

      Most applications work absolutely normally when prepared in the Fresh Start machine when using DaDesktop (DD). But there are one or two applications that due to the cloning process do not work as expected, and need a few extra steps to allow normal operation.

      Hyper-V server is one of these. You can find a short guide to the small changes required when running Hyper-V in DaDesktop below.

      https://www.dadesktop.com/doc/hyper-v-server

      posted in Announcements
      Julian Robbins
      Julian Robbins
    • DaDesktop Newsletter - September 2022, New Features and Improvements

      Hi all

      There are a lot of interesting new developments happening with DaDesktop, so I thought it would be a good opportunity to update you about them. We're also now launching some very useful new features that have been in development for a while.

      I will be doing more training sessions at some point soon to demonstrate these new features and to provide more info about the other changes. Additionally, full documentation will also be available shortly.

      beta-button.png New Training Room - This has been entirely rewritten inhouse and will provide a simpler, better training room, but without some of the unwanted additional features on the original training room that was used from a separate application. This meant that the integration previously wasn't ideal, ie an extra chat function completely separate to all other chat apps was included.

      new-training-room.png

      There are views for Trainer, Side by Side and Grid and a new course Recording feature.

      beta-button.png Enhanced Desktop view. This uses a more standardised system called QEMU Spice to provide DaDesktop sessions to users.

      One major benefit is that Copy and Paste from the user's computer to the DaDesktop machine now 'just works'.

      A couple of examples amongst many more :-

      • When using a MacBook, the clipboard 'just works', previously this relied on a non standard way of doing things compared to Windows and Linux.
      • Unicode characters, e.g. including Polish/Chinese characters, can now be copied and pasted without issue, where previously support was poor or non-existent.
      • This also makes usage of DD4W easier too.

      Newly built DD desktops will be supported straightaway, whereas older course machines will still use the older VNC connection method until they are updated.

      Please see the docs on how to add this to your existing Windows and Linux FreshStart machines. There are a number of other benefits - please get in touch to find out more.

      production.jpeg Optional dates on Courses - To simplify course creation, it's now possible to create Courses without specifying course dates. This additionally helps where a Trainer / or Co-ordinator wants to start working on a FreshStart machine on a course but the actual course dates are not yet known. Course dates can be added when they are finally known.

      This new approach will also be particularly useful for more informal training events where dates can be agreed at short notice.

      course-dates.png

      Please note - the original method of adding dates when creating the course is still of course available.

      production.jpeg Expected number of course participants - this new field has also been added on Course entry. It does pretty much as it says. Trainers and Co-ordinators are asked to input the expected number of participants on courses so that better planning of server resources can be made.

      This is different to the Max. number of participants field as this value was sometimes inflated to allow latecomers to join a course, and ended up skewing the resources higher than necessary in our DD Planner calculations.

      expected-number-of-participants.png

      production.jpeg Participant Course Access Simplified - Previously, access to the DaDesktop machines for each user was only allowed after the start time set on the first day of the course. However, to allow additional time for participants to test out using DaDesktop beforehand, often the start time was set earlier than the real course time. This occasionally caused a degree of confusion for participants.

      So to improve matters, course access has been greatly simplified.

      • On course days, course access is now available at any point in the day, ie before and after the course.

      • Outside of course days, participants now get 15 mins access to try their DaDesktop machines, instead of the previous 5 mins. See Joining a Course section here in the documentation.

      production.jpegDeletion of older unused Standalones. Usage of DaDesktop is increasing, which is good, but there are a good number of Standalone Desktops that have not been used for a long while, and possibly may never be used again. In order to make the most of our resources, users will be asked if they haven't used their machines in the last month whether they still want to continue using them, and if no longer required the machines will be deleted in two weeks time. It's easy to stop deletion of any important desktops so that the question will never be asked again. This change is being made to free up disk space on servers, where there had been a few issues recently.

      Trainers are requested to update their DaDesktop machines using the latest OS templates to get up to date with new features and security updates. Effectively this means recreating the machines using the latest OS template available, but the benefits include more secure desktops with improved features such as the QEMU Spice support mentioned above.

      Almalinux 8 has been added to the default OS choices available which adds support for anyone who prefers using RedHat / CentOS Linux distros. AlmaLinux is a 1:1 binary replacement for CentOS 8 which is no longer supported.

      If you need further information about DaDesktop or need any help with any of these new features, please contact me, or a member of the Tech team, and we'll be happy to assist.

      posted in Announcements
      Julian Robbins
      Julian Robbins
    • DaDesktop access during courses has been simplified

      To simplify things, course access to DaDesktop machines has now been simplified.

      • On course days, access to DD machines for participants is now available at any point in the day, ie access is now fully permitted before and after the course for the entire day
      • Outside of course days, participant's now get 15 minutes access instead of 5 minutes to try out their DaDesktop machines.

      Originally, there was occasionally some confusion about course start times, if the Course times had been set earlier in DaDesktop compared to the official course start time, to allow participants to get logged in and test their machines.

      Further documentation for course participants can be found here

      posted in Announcements
      Julian Robbins
      Julian Robbins
    • Fix Oracle DB server cloning in Fresh Start guide

      Most applications work absolutely normally when prepared in the Fresh Start machine when using DaDesktop.

      But there are one or two applications that due to the cloning process do not work fully as expected, and may need a few extra steps to allow normal operation.

      Screenshot from 2022-07-20 17-50-35.png
      In this case Oracle Database Server was set up in Fresh Start but when cloned to Trainers and Participant's machines, the Database server could not be contacted. This is because Oracle use the hostname of the server, which in our case gets changed when cloned as the Trainer's or Participant's machines.

      Workaround steps to prepare the Oracle server application in a way that works correctly after Cloning are shown in detail, with screenshots for each step in the guide below:-

      https://www.dadesktop.com/doc/oracle-server-issuesfixes-during-fresh-start-cloning

      Guides for other applications that require small changes to run normally will also be added to the DaDesktop Documentation.

      Please get in touch for further details

      posted in Announcements oracle fresh-start clone fix
      Julian Robbins
      Julian Robbins